Once you’ve submitted your work order with full payment our customer service representative will reach out to the driver and you will receive driver confirmation with a name and a eta.
Legal
Privacy Policy
We collect information in the following ways: Information you give us. For example, many of our services require you to sign up for a Roadside Account. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Roadside Profile, which may include your name and photo.Cookies and similar technologies; We and our partners use various technologies to collect and store information when you visit a Roadside service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or features that may appear on other sites. Our Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, Analytics information is linked, by the Roadside Analytics customer or by , using our technology, with information about visits to multiple sites. Information we collect when you are signed in , in addition to information we obtain about you from partners, may be associated with your Roadside Account. When information is associated with your Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Account, visit the Transparency and choice section of this policy.How we use information we collect We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Morrisons Roadside and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads. We may use the name you provide for your Profile across all of the services we offer that require a Account. In addition, we may replace past names associated with your Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Profile information, such as your name and photo. If you have a Account, we may display your Profile name, Profile photo, and actions you take on this site or on third party applications connected to your Account (such as +1’s, reviews you write and comments you post) in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Account. When you contact morrisons Roadside, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health. Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. We may combine personal information from one service with information, including personal information, from other services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve services and the ads . We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy. Morrisons Roadside processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live. Transparency and choice People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can: Review and update your activity controls to decide what types of data. You can also visit these controls to manage whether certain activity is stored in a cookie or similar technology on your device when you use our services while signed-out of your account. Review and control certain types of information tied to your Account by using our. View and edit your preferences about the ads shown to you on and across the web, such as which categories might interest you, using Ads Settings. You can also visit that page to opt out of certain advertising services. Adjust how the Profile associated with your Account appears to others. Control who you share information with through your Account. Take information associated with your Account out of many of our services. Choose whether your Profile name and Profile photo appear in shared endorsements that appear in ads. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences. Information you share Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content. Accessing and updating your personal information Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems. Information we share We do not share personal information with companies, organizations and individuals outside of unless one of the following circumstances applies: With your consent We will share personal information with companies, organizations or individuals outside of when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information. With domain administrators If your Account is managed for you by a domain administrator (for example, for G Suite users) then your domain administrator and resellers who provide user support to your organization will have access to your Account information (including your email and other data). Your domain administrator may be able to: view statistics regarding your account, like statistics regarding applications you install. change your account password. suspend or terminate your account access. access or retain information stored as part of your account. receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request. restrict your ability to delete or edit information or privacy settings. Please refer to your domain administrator’s privacy policy for more information. For external processing We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For legal reasons We will share personal information with companies, organizations or individuals outside of if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues. protect against harm to the rights, property or safety of Morrisons Roadside, our users or the public as required or permitted by law. We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. If Morrisons Roadside is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy. Information security We work hard to protect Morrisons Roadside and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: We encrypt many of our services using SSL. We offer you two step verification when you access your Account, and a Safe Browsing feature in Chrome. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. When this Privacy Policy applies Our Privacy Policy applies to all of the services offered by Morrisons Roadside and its affiliates, services we provides on Android devices, and services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Google services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads. Compliance and cooperation with regulatory authorities We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly. Changes Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review. Last modified: September 20th,2019
Cancellation Policy
Request for cancellation must be made in writing. A request for a cancellation fee waiver must be submitted in writing. If approved, a cancellation fee waiver will be granted by Morrisons Roadside Managements' discretion. A $75 processing fee will be applied to all other unfulfilled contracts. Please forward your cancellation letter via email to Email: Morrisonsroadsideassist@gmail.com. No refunds or credits will be granted, under most circumstances.
LOCATION SERVICES
Your current location is only determined if you permit our services to do so. If you allow your location to be obtained using an app, or with a browser, we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. Morrisons Roadside does not automatically track your location.
Online users
We also provide some links to third-party websites that are not owned by Morrisons Roadside. Morrisons Roadside has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.
WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS
If you have a concern about privacy or security at Morrisons Roadside, we want to hear about it by email.
email us at Morrisonsroadsideassist@gmail.com
Terms and Conditions of Website Use
The material provided on the morrisonsroadsideassistance.com website, including the information and any images incorporated in the site, is for your personal private non-commercial use only. You may not modify, republish, post or transmit anything you obtain from this website, including anything you download from the site, unless you first obtain our consent. You agree not to engage in systematic retrieval of data or other content from morrisonsroadsideassistance.com. We request that you not create any kind of hyperlink from any other site to ours unless you first obtain our permission.
Due to possible linguistic differences, advertising statements in Spanish may not necessarily reflect the content of the policy written in English. In the event of a dispute concerning policy terms, the policy written in English will apply.
It is very important that you read the next two sections carefully.
LIMITATION OF LIABILITY
MORRISONS ROADSIDE ASSISTANCE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR INJURIES THAT ACCOMPANY OR RESULT FROM YOUR USE OF ITS SITES. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY: (1) USE OF (OR INABILITY TO USE) THE SITES; (2) USE OF (OR INABILITY TO USE) ANY SITE TO WHICH YOU HYPERLINK FROM ITS WEBSITES; (3) FAILURE OF PERFORMANCE; (4) ERROR; (5) OMISSION; (6) INTERRUPTION; (7) DEFECT; (8) DELAY IN OPERATION OR TRANSMISSION; (9) COMPUTER VIRUS; OR (10) LINE FAILURE. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHICH ARE DAMAGES INTENDED TO COMPENSATE SOMEONE DIRECTLY FOR A LOSS OR INJURY, DAMAGES REASONABLY EXPECTED TO RESULT FROM A LOSS OR INJURY, OR OTHER MISCELLANEOUS DAMAGES AND EXPENSES RESULTING DIRECTLY FROM A LOSS OR INJURY. FURTHERMORE, EXCEPT AS PROVIDED BELOW, WE ARE NOT LIABLE EVEN IF WE HAVE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES—OR BOTH.
HOWEVER, IN CERTAIN STATES WHERE THE LAW MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR THESE INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY AND YOU MAY HAVE THE RIGHT TO RECOVER THESE TYPES OF DAMAGES. IN ANY EVENT, OUR LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES AND CLAIMS OF ANY KIND, WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, OR THEY ARE CLAIMED TO BE CAUSED BY NEGLIGENCE OR OTHER WRONGFUL CONDUCT OR ANY OTHER LEGAL THEORY, WILL NOT BE GREATER THAN THE AMOUNT YOU HAVE PAID TO ACCESS OUR SITES.
DISCLAIMER
THE MATERIAL ON OUR SITES IS PROVIDED AS IS. THIS MEANS THAT MORRISONS ROADSIDE ASSISTANCE DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES ABOUT THE MATERIAL IN THE SITES. THIS INCLUDES, BUT IT IS NOT LIMITED TO, WARRANTIES THAT: (1) THE MATERIAL IS OF ANY PARTICULAR LEVEL OF QUALITY OR IS FIT FOR A PARTICULAR PURPOSE; (2) THAT THE FUNCTIONAL ELEMENTS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE; (3) THAT DEFECTS WILL BE CORRECTED; (4) THAT OUR SITES, OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS OR CONDITIONS; OR (4) THAT INFORMATION CONTAINED IN THE SITES IS ACCURATE AS OF ANY PARTICULAR DATE.
We sometimes provide access to other World Wide Websites from our sites or you may have reached our site from another site. However, we do not endorse or approve any products or information offered to you at sites you may reach from our sites or from which you may have reached our site. The Uniform Resource Locator (URL) address in your web browser will tell you if you are still in the MORRISONS ROADSIDE ASSISTANCE site or have moved elsewhere.
By providing material on our website MORRISONS ROADSIDE ASSISTANCE does not in any way promise that the materials will remain available to you or that you will qualify for the products we offer. MORRISONS ROADSIDE ASSISTANCE is entitled to terminate all or part of any of its Websites at any time, without notice to you.
When you select a password and sign-up in order to access MORRISONS ROADSIDE ASSISTANCE online policyholder services, you agree to the following conditions:
MORRISONS ROADSIDE ASSISTANCE is authorized to act on instructions received under your password without any requirement to question those instructions;
MORRISONS ROADSIDE ASSISTANCE is not liable for any unauthorized access to your personal information that is not directly due to the negligence of MORRISONS ROADSIDE ASSISTANCE;
Your password contains sensitive information and you will keep it confidential and secret;
You will notify MORRISONS ROADSIDE ASSISTANCE immediately if you believe anyone else has learned your password or if you believe an unauthorized access to MORRISONS ROADSIDE ASSISTANCE or your personal information has occurred or may occur;
MORRISONS ROADSIDE ASSISTANCE may deny access or block any transaction made under your password without prior notice if we believe your password is being used by someone other than you, or if any unauthorized access to your personal information has occurred or may occur, or for any other reason, but we are under no obligation to do so.
Violating the Terms and Conditions of Website Use may lead to a revocation of MORRISONS ROADSIDE ASSISTANCE website access privileges.
Digital Assistant
MORRISONS ROADSIDE ASSISTANCE Digital Assistant is intended for informational purposes only. Any information provided is not intended as insurance advice and should not be interpreted as such. Any insurance decision, including coverage amounts, limits, and deductibles, is solely and ultimately the responsibility of the insured, and MORRISONS ROADSIDE ASSISTANCE is not liable for any information that is inaccurate, missing, or misinterpreted. The material contained within the Digital Assistant is subject to change at any time, and MORRISONS ROADSIDE ASSISTANCE makes no guarantee about the quality or accuracy of said content.
PRIVACY
All information collected from users of our sites is subject to our Privacy Policy, which is incorporated by reference into this agreement. For more information, see our Privacy Policy.
JURISDICTION
Unless otherwise specified, the materials in our site are presented to provide information about the Government Employees Insurance Companies, (collectively "MORRISONS ROADSIDE ASSISTANCE"), our products and the business. MORRISONS ROADSIDE ASSISTANCE operates and controls its sites from the Company’s headquarters in New Haven, Ct, in the United States of America, and Connecticut law shall govern and control any action concerning the MORRISONS ROADSIDE ASSISTANCE sites. We do not in any way imply that the materials on the sites or the products we discuss are available or for use outside the United States or in jurisdictions in which we are not licensed to do business, or that we are soliciting business in any such jurisdiction. By completing an on-line request for a rate quote, you are confirming that you are not a resident in any such jurisdiction.
By using the MORRISONS ROADSIDE ASSISTANCE website, you agree to these Terms and Conditions of Website Use.
MISCELLANEOUS
These Terms and Conditions of Website Use, and the agreement they create, shall be governed by and interpreted according to the laws of the State of Connecticut, without giving effect to Connecticut's conflict of laws principles.
If any provision of this agreement is unlawful, void or unenforceable, it shall not affect the validity and enforceability of any remaining provisions.
MORRISONS ROADSIDE ASSISTANCE may modify these Terms and Conditions of Website Use, and the agreement they create, at any time, simply by updating this posting or the information on its website and without notice to you. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Tire change
We are not responsible for having a replacement tire or key lock that fits your vehicle. We do not remove stripped lug nuts.We do have the right to refuse jobs and deny jobs due to conditions we deem unsafe. We service customers on flat surfaces, clear of all debris ONLY, and ask for all trunks to be clear, so the spare tire can be removed by our staff.We do not remove aftermarket rims unless the customer provides the parts and/or attachments needed to remove the customized wheel. ALL drivers will only be allowed to wait once they arrive on scene for 10 minutes. You must call back and reschedule another service call for more service.
Jumpstart
Our drivers wait no longer than 5 minutes once they arrive on scene. No more than 3 attempts per service call. Your hood must be raised before we arrive except for rainy/snowy days. If it is snowing you are responsible for clearing off your hood and getting it open. Prices are subject to change.
Lockout
Our drivers will wait 10 minutes once they arrive if the customer is not on scene. After ten (10) minutes the driver will then be allowed to leave due to a no show. You will then have to reschedule another service call.We are not responsible for lost or stolen items once we unlock your vehicle door per your request. You are responsible for clearing off your car on snow days. We will arrive and wait no longer than ten (10) minutes while you clean off your vehicle. We are not responsible if the lockout is unsuccessful due to faulty equipment on your vehicle ie.. locks , power locks, no locks. We only unlock your door, we do not find keys or provide non listed services once we unlock the vehicle door. We do not reimburse anyone for damages caused while unlocking your vehicle. You can instruct our driver to stop working at your discretion. Once the staff member is told to stop that staff member will follow up with a report, get an approval to close out the job and leave. We reserve the right to refuse jobs we deem unsafe for our staff. Prices are subject to change.
Gas Delivery
Two (2) Gallons max . Regular grade gas is used unless specifically requested by the customer. Rates are subject to change.Highway rates are separate.
1 year service agreement
Our service provides you with dedicated access to our companies professional experience. Speeds on the various plans will vary depending on many factors, including but not limited to distance from the customer. By signing this agreement you the customer agree to purchase one (1) full year service of the roadside assistance services with Morrisons Roadside Assistance. 2. Price: Morrisons Roadside Assistance Reserves the right to make changes in pricing and packages at anytime during this one-year service agreement. At the expiration of this one-year service agreement the service agreement will automatically convert to a month-to-month agreement unless terminated in writing by either party. In addition, you are responsible for applicable taxes, telecommunication surcharges or other governmental charges due on the Services. 3. Service Term: Monthly recurring charges are based on services provided on which services were ordered. From time to time we offer special pricing if you agree to maintain service for a specified term (the term commitment). Upon termination of the required term, the service agreement will automatically convert to a month-to-month agreement unless terminated in writing by either party. 4. Payment: Unless otherwise stated in the schedule, we will invoice you monthly. Invoices are due upon receipt and may be considered overdue 20 days from invoice generation. Suspension will apply for invoices overdue by 45 days, and will remain suspended until payment is received. Cancellation occurs after 60 days of non-payment Customers will be responsible for paying monthly subscription fees while services are suspended due to nonpayment. There will be a $20 Service charge on all returned checks.
Air compression
We only provide air to customers whose request include the psi. We do not suggest or influence your request. Please have your specific vehicles information including what psi you would like your tire inflated to.
Membership
Our packages cover any customer that we have contracted with that is physically in the state of Connecticut at the time of their service need. Once the customer travels outside of our coverage area we can no longer assist them. We Do not provide towing nor is it included in our packaging.